Lost & found

Wallet on seat

Have you lost something in a BERNMOBIL vehicle? BERNMOBIL's lost property office will be happy to help you find it. 

BERNMOBIL lost property office

Have you lost an item on the bus or tram? Don't worry, report it to our lost property office and we will be happy to help. The easiest and quickest way is to fill out the following form in case of loss. This option is available to you around the clock. 

The next day at our service centre

We will be happy to help you find your mobile phone, teddy bear, umbrella or shopping bag that you have left behind. If items are found in a vehicle, our driving service staff will bring them to us. Call us or send us an e-mail. We will be happy to check for you whether your lost item is waiting for you with us the next morning.

Pick up

You can collect your lost item from our Info & Tickets service centre at Bubenbergplatz 5 from Monday to Friday (excluding public holidays) from 09.00 am to 18.00 pm and on Saturdays from 09.00 am to 17.00 pm.

Site plan

Sales office BERNMOBIL Info & Tickets

Bubenbergplatz 5
3011 Bern

Phone: 031 321 88 44 

(Monday to Friday 09.00-17.00h)

E-mail: kundendienst@bernmobil.ch

Opening hours: 
Monday to Friday: 9.00 - 18.00h
Saturday: 9.00 - 17.00h
Sunday: closed

Further information