To travel by public transport you need a valid ticket, which must be carried at all times and shown in the event of a ticket inspection. If a valid ticket is missing, the passenger must pay a surcharge.
Always board trams and buses with a valid ticket. This saves money and hassle. The LIBERO Tariff Regulations and the National Tariff clearly state that every passenger must be in possession of a valid ticket when entering the vehicle, i.e. before starting the journey. This also applies to electronic tickets: The purchase must be completed on the mobile phone before the journey begins.
It is often difficult to judge whether a passenger is accidentally or intentionally travelling with us without a valid ticket. Therefore, we do not make any distinction when checking tickets. We only assess whether a valid ticket is present or not. By levying the surcharge, we do not imply that the passenger is intentionally travelling without a valid ticket.
Surcharges and payment deadlines
All information about surcharges and payment deadlines and transpor of animals at a glance.
The amount of the surcharge is determined on the basis of the number of incidents in the last 2 years. A distinction is made between "travel without a valid ticket" and "travel with a partially valid ticket".
Passenger with a partially valid ticket
A "passenger with a partially valid ticket" is a person who can present a ticket that is valid for the entire journey but insufficient in one of the following specific cases:
- Failure to change class
- Missing or incorrect surcharge
- Ticket for wrong customer group (e.g. half-price or re-duced-price ticket without authorisation)
- No change of route, or different route (but same departure and destination stations or departure and destination zones; different, direct and comparable route)
Surcharge for journeys with partially valid ticket:
- Surcharge for 1st incident CHF 75
- Surcharge for 2nd incident CHF 115
- Surcharge for 3rd incident CHF 145
The amount includes a flat fare of CHF 5.
Passenger without a valid ticket
A "passenger without a valid ticket" is anyone who cannot present a valid or partially valid ticket for the entire journey. Passengers without a valid ticket pay the full surcharge. Exception: Only the reduced surcharge is paid by those who:
- can present a national ticket that is valid for at least two stops (on the route travelled)
- can show a ticket of the corre-sponding or a neighbouring tariff or transport association, which is valid for at least a part of the route
Surcharge for travel without a valid ticket:
- Surcharge for 1st incident CHF 100
- Surcharge for 2nd incident CHF 140
- Surcharge for 3rd incident CHF 170
The amount includes a flat fare of CHF 10.
- Abuse, giving false personal data or escape CHF 100
- Investigation for correct personal data, etc. per ¼ hour CHF 25
- Reminder for non-compliance with the payment deadline of 30 days CHF 40
- Forgery: any manipulation of tickets CHF 200
- Invoice: within 30 days
- Reminder: within 10 days
Carriage of animals
Pets may be transported on public transport. For the journey, you need a 2nd class ticket at a reduced price for each pet.
- Small dogs, cats and similar tame animals with a height of up to 30cm may be transported free of charge in suitable transport containers
- Service dogs (guide dogs, cata-strophe dogs, military dogs) are carried free of charge with the appropriate validation
- For data protection reasons, information for third parties (adult daughter/son or others) is only possible with a power of attorney.
- Alliance SwissPass: gemeinsame Tarifnebenbestimmungen gemäss T600, Ziffer 12 (only in German).
- Zu Libero Tarif 651, 10, Ziffer 7.3 (only in German)
- Zum nationalen Schwarzfahrerregister (only in German).